Mercure Livingston Hotel

From the moment we stepped through the door, the staff were amazing and friendly. We had taken up the offer of the 3 course meal, which had saved us £10pp (had we purchased our meals separately) and despite our starter taking longer than expected (large group party were dining at the same time) the food was exceptional! The room was very clean with dressing gowns and slippers to use, as well as the complimentary bathroom products. There was a coffee pod machine as well as a kettle with the usual complementary tea, coffee and biscuits. There was a fridge within the room which had cans of sprite, orange juice and water, though we were unsure if those were complimentary too. Breakfast was just as amazing as the previous nights dinner. There were 3 different juices, apple, fresh orange and multi vitamin. There was a hot breakfast with the option of different eggs if you didn't like fried eggs, fresh fruit including fruit salad, yogurts, cold meats, patisseries, cereal (a wide variety) and gluten free cereal too. As well as toast, jam, chocolate spread and tea and coffee. Breakfast was all you could eat. Staff had asked if we would like something else from the hot trolley before they cleared it (never had that happen before) and even though breakfast was till 10 am, staff never rushed us out of the dining area. The whole experience was just wonderful. Warm and friendly, whether in the bar, restaurant or reception. We will definitely be returning in the future.

There are many things that helped highlight my stay at mercure Livingston, for example the hotel is in an ideal location 5 minutes off the m8 with the Livingston centre being just a 5 minute walk too just makes it even better, the hotels facilities exceeded my expectations, the staff were lovely to deal with and really friendly. The reception and bar area had a lovely feel and there is plenty of car parking available.

I've stayed in this hotel several times in the past. There is good car parking. The bed was comfortable and the room and bathroom sparkling clean. The bar/restaurant offers decent evening meals. The buffet-style breakfast is excellent, with plenty of choice. I have always found staff here to be very friendly and helpful.

The staff were very helpful. We didn’t know when we booked that there was no lift. I have back problems and my husband has aortic aneurysms and is not to do anything strenuous. On arrival and departure the staff helped with our case.

Really enjoyed our stay. The staff were absolutely superb - special shout out to the ladies on reception who were so good with our kids and also the gentleman who was around the bar on Thursday when we were there. He was super friendly and had so much time for us while our 5 year old was relaying our almost entire day! The lady at breakfast was super too and took the time to talk to all the guests and was happy to help :) The staff really made the stay - thank you so much to them all!