Mercure Livingston Hotel

Level access from the car park into the hotel and checking in was problem free. Our family room (138) had a double bed with two separate single beds and was very clean and quiet. We all enjoyed a good night’s sleep. Electric kettle and plenty of tea and coffee options are provided. The bathroom has a combined shower/ bathtub with a strong water supply for a nice shower or soak. Nice amount of storage space / room furnishings and a large tv on top of a set of drawers. Overall a very pleasant family stay. FYI The Livingston designer outlet malls area is only a five minute walk away from the hotel. Highly recommend a visit to anyone who likes a fantastic shopping experience. We were surprised at the mix and size of the shop choices from foods to coffee and clothing brands both Glasgow or Edinburgh are easy to get to using the M8 motorway.

From the moment we stepped through the door, the staff were amazing and friendly. We had taken up the offer of the 3 course meal, which had saved us £10pp (had we purchased our meals separately) and despite our starter taking longer than expected (large group party were dining at the same time) the food was exceptional! The room was very clean with dressing gowns and slippers to use, as well as the complimentary bathroom products. There was a coffee pod machine as well as a kettle with the usual complementary tea, coffee and biscuits. There was a fridge within the room which had cans of sprite, orange juice and water, though we were unsure if those were complimentary too. Breakfast was just as amazing as the previous nights dinner. There were 3 different juices, apple, fresh orange and multi vitamin. There was a hot breakfast with the option of different eggs if you didn't like fried eggs, fresh fruit including fruit salad, yogurts, cold meats, patisseries, cereal (a wide variety) and gluten free cereal too. As well as toast, jam, chocolate spread and tea and coffee. Breakfast was all you could eat. Staff had asked if we would like something else from the hot trolley before they cleared it (never had that happen before) and even though breakfast was till 10 am, staff never rushed us out of the dining area. The whole experience was just wonderful. Warm and friendly, whether in the bar, restaurant or reception. We will definitely be returning in the future.

There are many things that helped highlight my stay at mercure Livingston, for example the hotel is in an ideal location 5 minutes off the m8 with the Livingston centre being just a 5 minute walk too just makes it even better, the hotels facilities exceeded my expectations, the staff were lovely to deal with and really friendly. The reception and bar area had a lovely feel and there is plenty of car parking available.

I've stayed in this hotel several times in the past. There is good car parking. The bed was comfortable and the room and bathroom sparkling clean. The bar/restaurant offers decent evening meals. The buffet-style breakfast is excellent, with plenty of choice. I have always found staff here to be very friendly and helpful.

Property close to the shopping area. Outside looks a little unkept . Reception staff pleasant and helpful. You can use bar and eatery . Room clean some areas a little dated IE wood work . Overall very comfy loved large windows . No lift . Disappointed re snacks machine expensive and if problem staff have no support for machine as outside company. Breakfast was nice staff lovely . Food on hot plate could have been hotter but that's my opinion. Would use again Thank you