Mercure Livingston Hotel

From the moment we stepped through the door, the staff were amazing and friendly. We had taken up the offer of the 3 course meal, which had saved us £10pp (had we purchased our meals separately) and despite our starter taking longer than expected (large group party were dining at the same time) the food was exceptional! The room was very clean with dressing gowns and slippers to use, as well as the complimentary bathroom products. There was a coffee pod machine as well as a kettle with the usual complementary tea, coffee and biscuits. There was a fridge within the room which had cans of sprite, orange juice and water, though we were unsure if those were complimentary too. Breakfast was just as amazing as the previous nights dinner. There were 3 different juices, apple, fresh orange and multi vitamin. There was a hot breakfast with the option of different eggs if you didn't like fried eggs, fresh fruit including fruit salad, yogurts, cold meats, patisseries, cereal (a wide variety) and gluten free cereal too. As well as toast, jam, chocolate spread and tea and coffee. Breakfast was all you could eat. Staff had asked if we would like something else from the hot trolley before they cleared it (never had that happen before) and even though breakfast was till 10 am, staff never rushed us out of the dining area. The whole experience was just wonderful. Warm and friendly, whether in the bar, restaurant or reception. We will definitely be returning in the future.

Andrew